Frequently Asked Questions
Everything you need to know about your McCullough Foundation experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days for domestic orders, while international shipping may take 7-14 business days depending on your location.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn items with original tags. To start a return, please visit our online Returns Portal with your order number and email address.
Are your materials ethically sourced?
Yes, McCullough Foundation is committed to sustainable fashion. We partner with certified suppliers to ensure all fabrics, including our organic cotton and recycled polyesters, meet high ethical and environmental standards.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.